Asst. Manager / Sr. Manager / Manager - Social Media

JOB DESCRIPTION

Core Competencies: Social Media Management, Content Writing, Customer Engagement via Omni-Channel Marketing, Vendor Management

Duties & Responsibilities:

1. Social Media Management
   • Oversee all company social media accounts
   • Work with internal brand managers to develop & define social media timelines coinciding with new project launches, or other brand messages for quarterly or seasonal company goals. Also coordinate with social media agency(ies), for the same
   • Preparation of content calendar for all channels / social media sites in-line with the brand ethos plus ongoing & upcoming campaign requirements & visibility
   • Ideation & curation of content (for the brand & basis individual project/ campaign), along with the brand team & agencies involved
   • Conducting periodical reviews & liaising with the agencies for smooth functioning and timely posting / scheduling with quality content
2. Oversee Customer Engagement via omni-channel marketing in ongoing & upcoming activities – work flow management, new applications etc.
   • Evaluate and analyse the performance. Share reports periodically
3. Content writing
   • For the brand and the projects on external sites or for any web tools & applications
   • Reviewing / Writing Blogs for website and projects
   • Corporate Website Content Management
   • Coordinate and write content for PR activities
   • Content for special activities upon request – which may include and not limited to corporate communications emailer, scripts and radio jingles, etc.
4. Explore digital media tools that benefit the business. Exploring the potential value of social media sites that are not yet in our repertoire.
5. Supervise & coordinate with inter-departments & vendors on the operations executed by team members on Surrounds & Social Engagement, Regular & Intermediate website updates, Quarterly Newsletter, Thought Leadership content, Topical posts for the calendar year (both for the brand and thought leaders)
6. Vendor management.
   • Be the first POC with the external agency(ies)
   • Handle the billing and payment process
   • Conduct weekly & monthly reviews with the agency(ies)

Required Experience: 2+ yrs. work experience as a social media executive in a media agency or real estate market. Other industry experience is also welcome

Education Qualification: Degree in marketing, communication studies, journalism, creative writing, or similar

Location: Bengaluru. Immediately available to join

Desired Skills:

1. Strong Verbal and Written Communication Skills.
2. Expert knowledge and hands on experience in handling all leading social media sites (LinkedIn, Facebook, Instagram, Twitter, YouTube), including their algorithms. Understanding of any other social platform is a plus. Fair bit of knowledge in social media trends.
3. Brand Marketing Experience, Proofreading and Editing Skills.
4. Understanding of vernacular content is a plus (Tamil, Kannada, Bengali, etc.)
5. Hands on experience on Photoshop or online editing tools, is a plus.
6. Willingness to work occasionally on holidays/ weekends, especially during a launch to capture the buzz from event/ project sites (compensatory weekday offs guaranteed).
7. An outstanding writer with a passion for storytelling and finding compelling story ideas from virtually anywhere.
8. An impressive, measurable track-record of using PR and social media to proactively generate social / news coverage and discussions that speak to your target audience.
9. Curious and constantly seek for creativity.
10. Team player with the ability to handle pressure.
11. Proven ability to thrive in a self-driven, fast-paced environment with multiple stakeholders, changing priorities and minimal direction.

Asst. Manager / Sr. Manager / Manager - CRM

JOB DESCRIPTION

1. Handle the post sales functions.
2. All necessary documentation post sales till handover of project to Association.
3. Complete payments follow up and documentation.
4. Looking after defects management and their by handing over the unit in time.
5. After sales complaints and attending to the defects after handing over in co-ordination with projects.
6. Maintaining customer complaint and their resolution.
7. Responsible for setting up the CRM practice for clients and internal operations.
8. Modification Management with Customers and Projects.
9. Raising Demand Notes and follow up for payments with customers/Financial Institutes.
10. Project updates to Customers on Regular intervals.
11. Managing the entire process of Documentation including Registration, Transfer etc.
12. Assist the organization achieve budgetary targets from its sales activities.
13. Ensure punctual attendance for all internal and external business commitments.
14. To perform duties to a high professional and ethical standard.

AGM / DGM - Sales

JOB DESCRIPTION

1. Should comply with the organizational guidelines on Targets for self and project.
2. Self-Train and seek support from colleagues and supervisor to learn Real Estate Norms and achieve minimum threshold of target for assigned project.
3. Coach, Mentor and train each member to adhere to the sales guidelines, discipline, conduct, System Orientation and Target achievement.
4. Should invest discipline and interest in gaining marketing knowledge in terms of competition projects, marketing campaigns, pricing, offers and related details connected to the micro-market on the assigned project/s.
5. Achieve minimum threshold of the assigned targets from time to time and ensure conversions at 15% avg.
6. Maintain Lead to walk-in at 10% and Walk-in to booking ratios at 15%.
7. Contain cancellations to the min avg threshold 10% as per the guidelines.
8. Plan for new avenues and channels to improve sourcing and conversions.
9. Adherence to SFDC and Complete system Orientation to ensure organization’s compliance and efficiencies are met.
10. Conduct daily reviews and ensure all Sales manager’s productivity is managed and met from time to time.
11. Plan for career progression for the top performing members by mentoring, coaching and putting him/her on growth path of larger responsibilities.
12. Ensure Ethics/Integrity & code of conduct is maintained at all levels. Maintain a check and balance to establish conducive professional environment to achieve organizational business goals.

Executive / Sr. Executive - Pre-Sales

JOB DESCRIPTION

RESPONSIBILITIES

1. Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls.
2. Convince/encourage clients for site visit.
3. Actively pursue leads and convert them to site visit.
4. Manage sales leads by providing response to clients maintaining high quality of service and performance standards.
5. Analyze client requirements and assist them with their quires and clarifications.
6. Coordinate client site visit with the onsite sales team.
7. Successfully create business from new and existing customer accounts.
8. Build rapport and establish long-term relationships with customers.

QUALIFICATIONS

1. Prior experience with real estate customer support would be an added advantage.
2. Strong written and verbal communication skills.
3. Strong sales ability, business acumen and commercial awareness.
4. Excellent customer service skills.
5. Good convincing and negotiation skills.
6. Good inter-personal and relationship building skills.
7. Available to work on weekends.
8. Candidate must be multi lingual (English, Kannada, Tamil)

Required Experience: 1-5 years' of experience in Customer Support Voice process/telecalling (Freshers with excellent communication can be considered)

Salary Package: Up to 4lakhs per annum plus attractive incentives

Location: Bangalore/ Chennai

Executive / Sr. Executive - Pre-Sales

JOB DESCRIPTION

RESPONSIBILITIES

1. Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls.
2. Convince/encourage clients for site visit.
3. Actively pursue leads and convert them to site visit.
4. Manage sales leads by providing response to clients maintaining high quality of service and performance standards.
5. Analyze client requirements and assist them with their quires and clarifications.
6. Coordinate client site visit with the onsite sales team.
7. Successfully create business from new and existing customer accounts.
8. Build rapport and establish long-term relationships with customers.

QUALIFICATIONS

1. Prior experience with real estate customer support would be an added advantage.
2. Strong written and verbal communication skills.
3. Strong sales ability, business acumen and commercial awareness.
4. Excellent customer service skills.
5. Good convincing and negotiation skills.
6. Good inter-personal and relationship building skills.
7. Available to work on weekends.
8. Candidate must be multi lingual (English, Kannada, Tamil)

Required Experience: 1-5 years' of experience in Customer Support Voice process/telecalling (Freshers with excellent communication can be considered)

Salary Package: Up to 4lakhs per annum plus attractive incentives

Location: Bangalore/ Chennai

Manager (CA) - Finance & Accounts

JOB DESCRIPTION

1. Manage the monthly financial close process, including ensuring all costs incurred are properly recorded, reviewing journal entries, account balance reconciliations and report preparation.
2. End-to-end responsibility of maintaining the books of accounts of specific entities under Shriram Group, applying the right framework and accounting principles and standards (Ind AS) as prescribed under the Companies Act, 2013.
3. General Ledger entries and reconciliation.
4. Quarterly preparation of financial statements and results for submission to stock exchanges.
5. Participate in the ongoing development/ establishment of accounting policies, procedures and SOPs including the review and implementation of process and system changes.
6. Collaborate with external auditors, internal auditors and cost auditors to ensure successful audit results and compliance.
7. Responsible for chart of accounts and accuracy in the general ledger and financial statements and ensuring complete accuracy in classification and booking of all transactions.
8. Assist with compilation of information for preparation of tax returns.
9. Assistance to legal and corporate finance teams for fundraising activities, data requests, agreement suggestions pertaining to books of accounts.
10. Intercompany/Related party transactions (both inbound/outbound) invoicing, month end reconciliation.
11. General Ledger entries and reconciliation of quarterly financial number with books.
12. Any other role-related tasks that may come up from time to time in the normal course of business.

DESIRED SKILLS:

1. CA with at least 1-3 years of relevant experience.
2. Strong accounting skills with an up-to-date knowledge of Accounting standards and Corporate laws.
3. Strong Ind AS skills required.
4. Basic knowledge about GST and income tax act.
5. Ability to work independently and as a team member with excellent interpersonal skills.
6. Knowledge of working on SAP will be added advantage.
7. Taking ownership and leading new initiatives.
8. Ability to Multi-task and work under pressure.
9. Advanced Microsoft Excel skills.

Asst. General Manager - Legal

JOB DESCRIPTION

1. Experience in handling court matters, real estate documentation, revenue departments & all other departments, which is required for real estate industry.
2. Must have knowledge of conducting Legal Due-Diligence / local laws for the properties to be acquired by the Company.
3. Should have experience in handling the litigations & non litigation.
4. Preparing preliminary notes on the property and title reports.
5. Coordinating with Bank Panel Advocates for obtaining legal opinion for project approvals & project finance.
6. Should be well-versed with drafting with Memorandum of Understandings, Joint Development, Agreements, Agreement of Sale, Sale Deeds, Power of Attorney, Procurement Agreements etc and other deeds in relation to property.
7. Assist Leasing and Operations team in finalizing legal clauses of all lease related documents. Liaison with the concerned departments and external legal counsel to ensure timely completion of business.
8. Manage the execution of agreement. Ensure payment of applicable stamp duty and timely registrations of all Leases in a portfolio. Maintain track and report on a monthly basis.

SKILLS

1. Should have excellent command over the English & Tamil language
2. Should have experience in handling the RERA compliances, litigations & non litigations regarding the property.

Required Experience: Minimum 10-15 years experience in Real Estate Industry

Education Qualification: LLB Graduate

CTC: Upto 15 lakhs

Asst. Manager / Manager - Digital Marketing

JOB DESCRIPTION

1. Good understanding of performance marketing
2. Plans and executes all web, SEO/SEM, database marketing and display advertising campaigns.
3. Manage high quality acquisition programs, campaigns, and activities across the business’s online platforms.
4. Ensure online campaigns are run & delivered in a timely manner and that they are always in line with the business’s guidelines, quality standards, and objectives.
5. Work with internal production / design professionals and project /brand managers in the delivery of activity, from product communication, design, and actual build.
6. Optimize targeting and segmentation, as well as the allocation of budgets across multiple paid social / online channels inclusive Facebook, Google in order to generate cost effective user actions.
7. Partners up with senior management or key stakeholders in reporting back on the effectiveness of programs and campaigns, conversion rates, and online sales.
8. Plans, executes, and measures experiments and conversion tests.
9. Identifies trends and insights, and optimizes spend and performance based on the insights. Monitor, track, and report, websites traffic including trend analysis using site analytics
10. Utilizes strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
11. Collaborates with internal teams to create landing pages and optimize user experience.
12. Identifies critical conversion points and drop off points and optimizes user funnels.
13. Develop effective and efficient media strategy, planning and buying working with external agencies and aligned with group's business priorities.
14. Create digital communication for the Indian market in local languages & overseas clients
15. Identify new digital channels and platforms
16. Manage the marketing budget to achieve customer acquisition targets

KEY REQUIREMENTS

Working experience in online acquisition marketing position with significant experience in building and scaling acquisition programs that target consumers as well as experience in media planning across a broad online media mix. Portray a passion and exceptional analytical skills and demonstrate a fluency in acquisition of metrics, being able to evaluate and orchestrate large campaigns spanning numerous marketing channels. Capable of determining key metrics, constantly reduce operational costs, and measure the success of performance strategies.

1. Demonstrable digital marketing experience leading and managing SEO/SEM, marketing database, affiliate marketing, remarketing/retargeting campaigns, and display advertising
2. Experience in optimizing landing pages and user funnels
3. Experience with A/B and multivariate experiments
4. Solid knowledge of website, marketing analytics and lead management tools (Google analytics, Salesforce, etc.)
5. Working knowledge of ad serving tools
6. Setting up and optimizing Google Analytics goals and tracking/conversion pixels
7. Experience in setting up and optimizing PPC campaigns on all major search engines
8. Working knowledge of HTML, CSS, and JavaScript development and constraints
9. Managing budgets and campaigns across all digital channels to drive strong return on investment
10. Identifying and testing new channels to continue to meet or exceed established critical metrics
11. Working closely with the management to share funnel conversion improvement ideas, feedback & present results.
12. Programmatic advertising experience (optional)
13. Experience with data analytics
14. Have an ability to translate complex information and data into clear and easily understandable reports.
15. Strong command in MS Excel
16. Strong presentation making skills
17. Strong collaboration and team management skills
18. Ability to edit and proofread content for clarity, grammar and accuracy
19. Responds quickly and flexibly to business needs

Required Experience : 3-5+ years of working experience in digital marketing in B2C channels (particularly within the industry, inbound or digital agency experience desirable)

Asst. Manager / Manager - Brand

JOB DESCRIPTION

1. To coordinate with the market research team to understand consumer insights and using the same to focus on the brand-building activities..
2. To regularly visit the market to understand changes in the market, competitive moves, experience consumer interactions and identify opportunities
3. To evaluate the brand communication mix for ATL/BTL promotional activities in line with product strategy
4. To effectively track all executions of plans and ensure that they are carried out as per brand expectations and confirm to set deadlines
5. 5
6. To work closely with the Agency on the copy/ content and creative for advertisement and promotional campaigns.
7. To track actual spends and ensure costs are within the overall budget allocated
8. To be involved in developing the annual / project specific branding strategy based on product segment and customer profile.

Required Experience: 3 – 7 years

Education Qualification: Graduation

Location: Bangalore/ Chennai

Asst. Manager / Deputy Manager / Manager - Sales

JOB DESCRIPTION

1. Responsible for driving sales at designated residential project.
2. Acquiring new customers through Channel Partners, marketing campaigns, data calling, self-generation, networking and referral.
3. Attending client calls received through marketing campaigns understanding & explaining about project, ensuring diligent follow up and converting leads to site visits.
4. Ensure accuracy of deliverables, client service and engagement calls, meetings, site visits, follow up, timely submission of MIS reports & overall governance at designated project.
5. Attending Client Walk-ins, explaining them about the project, handling queries & closing sales with help of site head.
6. Planning & executing Channel Partner distribution to generate business, meeting new channel partners motivating them & starting their engagement at site.
7. Achieving sales targets given by site head, maximizing site visits & conversion under guidance of site head.
8. Maintaining and cultivating existing channel partner relationships.
9. Developing an intermediary network with real estate consultants, financial advisors and wealth management companies.
10. Monthly Market & Competitor Analysis, studying the trends & new developments in the market.

Required Experience: 2 – 8 years

Education Qualification: Graduation

Location: Bangalore/ Chennai

Asst. Manager / Deputy Manager / Manager - Sales

JOB DESCRIPTION

1. Responsible for driving sales at designated residential project.
2. Acquiring new customers through Channel Partners, marketing campaigns, data calling, self-generation, networking and referral.
3. Attending client calls received through marketing campaigns understanding & explaining about project, ensuring diligent follow up and converting leads to site visits.
4. Ensure accuracy of deliverables, client service and engagement calls, meetings, site visits, follow up, timely submission of MIS reports & overall governance at designated project.
5. Attending Client Walk-ins, explaining them about the project, handling queries & closing sales with help of site head.
6. Planning & executing Channel Partner distribution to generate business, meeting new channel partners motivating them & starting their engagement at site.
7. Achieving sales targets given by site head, maximizing site visits & conversion under guidance of site head.
8. Maintaining and cultivating existing channel partner relationships.
9. Developing an intermediary network with real estate consultants, financial advisors and wealth management companies.
10. Monthly Market & Competitor Analysis, studying the trends & new developments in the market.

Required Experience: 2 – 8 years

Education Qualification: Graduation

Location: Bangalore/ Chennai

Business Development Manager - Product

JOB DESCRIPTION

1. Responsibility of Product Management, Strategy, Inventory, Pricing, Business Development support and Supply management.
2. As a product team member you will be required to work very closely with SMCP to plan and strategize the product mix, pricing strategy, realization index as per business plan and Future supply.
3. Check the realization for gradual uptake to improve profitability on each project.
4. Work very closely with marketing in designing Go-To-Market Strategies and engage with External Agencies to ensure product positioning and desirability quotient is improved from time to time.
5. Ensure the product positioning is kept alive for internal customers through planned trainings and regular interventions.
6. Work very closely with Strategy team to plan the business and supply as per the inventory and overall product mix to achieve the Organizational threshold.
7. Work very closely with Strategy team to plan and execute consumer offers and key interventions basis the new launches & sustenance.
8. Market check on all competition, campaigns, consumer offers & consumptions to plan new strategies under business plan and future supply.

Required Experience: 5 – 8 years

Education Qualification: Graduation / MBA