PRIVACY POLICY FOR SHRIRAM SYNERGY

Effective Date: [Go Live Date]

1. Introduction:

Welcome to ‘Shriram Synergy’ App developed by Shriram Properties Limited (SPL). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). By using the App, you consent to the practices described in this privacy policy.

2. Information We Collect:

We may collect information about you in a variety of ways. The information we may collect via the App includes:

Personal identification information: We may collect personal identification information including, but not limited to, when you visit our app, fill out a form, and in connection with other activities, services, features or resources we make available on our App. You may be asked for, as appropriate, name, email address, phone number. You can always refuse to supply personal identification information, except that it may prevent you from engaging in certain App related activities.
Payment information: For invoicing/ billing purposes if you enter payment details within the App, we may collect payment method information, billing address and other payment details.
Automatically Collected Information:
- Usage Data: Information about your interactions with the App, such as the features you use, the actions you take, and the time, frequency, and duration of your activities.
- Device Data: Information about your device, including your device's ID, IP address, model, manufacturer, operating system, and version, and information about the location of your device, if you access the App from a mobile device.
- Log Data: Information that your browser sends whenever you visit our App, such as your IP address, browser type, browser version, the pages of our App that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Mobile Device Access: We may request access or permission to certain features from your mobile device, including your mobile device’s [e.g., camera, contacts, gallery, storage, etc.]. If you wish to change our access or permissions, you may do so in your device’s settings.
Push Notiﬁcations: We may request to send you push notiﬁcations regarding your account or the App. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.

3. Use of Your Information:

Having accurate information about you permits us to provide you with a smooth, eﬃcient, and customized experience. Speciﬁcally, we may use information collected about you via the App to:

Provide you with access to the App, its features and functionalities
Monitor and analyze usage and trends to improve the App.
Improve and personalize your experience with the App.
Notify you of updates to the App.
Run a promotion, contest, survey or other App feature.
Perform other business activities as needed.
Send information you agreed to receive /or/ as per your interest
Send periodic communications
Respond to your queries and provide customer support

4. Disclosure of Your Information:

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding you with subsidiaries, our business partners, trusted affiliates and advertisers for the purposes outlined above

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, SMS/ Email/ WhatsApp delivery, hosting services, customer service, payment processing services and marketing assistance.
Change of Ownership: If we undergo a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the transaction.
With Your Consent: We may disclose your personal information for any other purpose with your consent.

5. Security of Your Information:

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information and data stored on the application. Sensitive and private data exchange between the application and your usage happens over a secured channel. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Choices:

You have the following choices regarding your personal information:

Access and Update: You can access and update your personal information through the App's settings.
Log Out: You can delete your account by contacting us or logging out or uninstalling the App. However, please note that some information may be retained as required by law or for legitimate business purposes.

7. Online Partner Information:

The information provided by the Partner through the Shriram Synergy App may be collected, stored and used by Shriram Properties Ltd. (SPL) and its affiliates for the following purposes:

to send important notices, alerts, and communications regarding partner registration, account status, project launches, brokerage programs, campaigns, incentives, policies, terms & conditions, etc.
to keep the Partners informed about project launches, announcements, inventory updates, offers, events, training programs, and other business opportunities.
to enhance user experience, improve app services, content, features, and communication effectiveness.
for internal purposes such as auditing, performance analysis, research, compliance, and improvement of products, services, besides partner & customer engagement processes.
to provide partner & customer support, resolve queries, and maintain operational efficiency.

If a Partner does not wish to be on SPL’s mailing list or receive promotional communications from SPL, tehy may opt out anytime by sending an email with the subject line "Do not send promotional announcements" to marketing@shriramproperties.com for internal purposes such as auditing, data analysis, and to improve services and communications.

SPL shall adopt reasonable security practices and procedures to safeguard the privacy & confidentiality of the information shared by the Partner. Except as stated herein, SPL shall not disclose such information to any third party without consent. However, nothing contained herein above shall apply to any disclosure of confidential information if – such disclosure is required by law or requested by any statutory or regulatory or judicial/quasi-judicial authority or recognized self-regulating organization or other recognized entity having jurisdiction over the parties; or such disclosure is required in connection with any litigation; or such information has otherwise entered the public domain.

8. Changes to This Privacy Policy:

We may update this Privacy Policy from time to time at its sole discretion. We will notify you of any changes by updating the "Effective Date" of this Privacy Policy. You are advised to review this Privacy Policy periodically to stay informed of updates. Changes to this Privacy Policy are effective when they are posted on this page.

9. Your acceptance to these terms

By using this App, you signify your acceptance of this policy as may be modified from time to time. You are advised not to access this App if you do not agree to our privacy policy. The aforementioned privacy policies shall be applicable for the information and data collected by our customer service, sales, marketing representatives and call centers as well.

10. Contacting Us

If you have questions, concerns, or requests regarding this Privacy Policy, the practices of this App, or your dealings with this App, please contact us at: marketing@shriramproperties.com

By using the Shriram Synergy App, you acknowledge that you have read and understand this Privacy Policy and agree to its terms and practices

Thank You